How Long Does Order Preparation Take?
Orders are prepared within 0 to 2 business days before dispatch.
How Long Does Shipping Take After Dispatch?
After an order is dispatched, transit takes 8 to 10 business days.
When Is the Shipping Cut Off Time?
The shipping cut off time is 4:00 PM (GMT-5). Orders submitted before the cut off time are handled according to the stated preparation schedule. Orders submitted after the cut off time are handled on the following business day where applicable.
Is Shipping Free?
Yes. Shipping is provided free of charge.
Which Payment Method Is Available?
PayPal is the available payment method for purchases.
How Long Do I Have to Request a Return?
Return requests can be made within 30 days of receiving your order. Please contact customer service with your order details and a short explanation of the return request.
Who Pays for Return Shipping?
The customer is responsible for return shipping costs. Return shipping costs are not covered or reimbursed by Flazero.
When Will My Refund Be Issued?
After the returned item is received and reviewed, an approved refund is issued to the original payment method within up to 7 days. No restocking fee is deducted from an approved refund.